Terms & Conditions for Coaching Plans

1. Parties

These Terms & Conditions (“Agreement”) govern the relationship between you (the “Client” or “you”) and The Precise Move (the “Coach”, “we”, “us”, “our”) for participation in any of our coaching plans (the “Coaching Programme”). By enrolling in a Coaching Programme, you acknowledge you have read, understood and agree to be bound by these Terms & Conditions.

2. Coaching Services

2.1 We offer multiple coaching plan options (for example: The Inner Shift, The Brilliant Achiever, The Ultimate Master) as described on our website (https://theprecisemove.com/coaching-plans).

2.2 Each plan includes a specified number of sessions, format (e.g., weekly/bi‑weekly), and may include between‑session support (for those plans offering it).

2.3 The Coach will provide professional guidance, tools and support, but you acknowledge that the outcome depends on your active participation and implementation of recommendations.

3. Client Obligations

3.1 You commit to attending scheduled sessions on time and preparing as reasonably requested (e.g., completing pre‑session work, being present and engaged).

3.2 You agree to implement actions, answer honestly and engage in the process. Coaching is not therapy, nor a guarantee of specific results.

3.3 You agree to inform the Coach of any changes that may impact your participation (e.g., change of contact details, inability to attend sessions, etc.).

4. Payment and Refunds

4.1 Fees for each Coaching Programme are stipulated at the time of enrolment. Full payment or agreed instalments must be made in accordance with the payment schedule.

4.2 All payments are non‑refundable once the Coaching Programme has commenced (i.e., after the first session is delivered), unless otherwise agreed in writing.

4.3 If you cancel before your first session, you may request a refund less any administrative costs (to be determined).

4.4 We reserve the right to suspend or terminate the Coaching Programme if you fall behind on payments.

5. Scheduling, Rescheduling & Cancellation

5.1 Session dates and times will be agreed upon between you and the Coach.

5.2 If you need to reschedule a session, please provide at least 48 hours’ notice. The Coach will make reasonable efforts to accommodate, subject to availability.

5.3 If you fail to attend a session without prior notification, that session may be forfeited and will count as delivered.

5.4 The Coach reserves the right to reschedule due to unforeseen circumstances (illness, emergencies) and will endeavour to give notice and provide an alternative slot.

6. Confidentiality & Privacy

6.1 The Coach will treat information you share during coaching sessions as confidential, and will only disclose it when required by law or with your permission.

6.2 You acknowledge that the Coach may keep session notes or use methods to track progress, but your identity will not be disclosed in any public materials without your consent.

6.3 We collect and use personal information in accordance with our Privacy Policy

6.4 You consent to the Coach using anonymised data (aggregate statistics) for business improvement purposes, provided individual identities are not disclosed.

7. Intellectual Property

7.1 Unless otherwise stated, all materials, frameworks, tools, worksheets, and content provided by the Coach in the Coaching Programme are the Coach’s intellectual property. They are provided to you for your personal use only.

7.2 You agree not to reproduce, distribute, share, sell or publish the Coach’s materials without express written permission.

7.3 You grant the Coach a non‑exclusive, worldwide, royalty‑free license to use any feedback or testimonial you provide (subject to your consent) for marketing purposes.

8. Disclaimer & Limitation of Liability

8.1 You understand that coaching is not counselling or psychotherapy and does not replace medical, legal, financial or mental health advice. If you have such needs, you should consult a qualified professional.

8.2 While the Coach aims to help you achieve your goals, we do not guarantee specific outcomes or success. Your results depend on many external factors beyond our control.

8.3 To the maximum extent permitted by law, the Coach’s liability to you for any losses or damages arising out of or relating to this Agreement is limited to the amount of fees you paid for the Coaching Programme.

8.4 We are not liable for any indirect, consequential, special or exemplary damages.

9. Termination

9.1 Either party may terminate this Agreement with written notice if the other party breaches a material obligation and fails to remedy it within 14 days of receiving written notice.

9.2 On termination, you must pay for any sessions already delivered and reimburse any outstanding fees.

9.3 Termination does not relieve either party of obligations accrued before the termination date (e.g., confidentiality, intellectual property).

9.4 If you terminate early, any unused sessions may be forfeited, unless otherwise agreed in writing.

10. Force Majeure

Neither party shall be liable for any failure or delay in performance under this Agreement caused by events beyond their reasonable control, including but not limited to natural disasters, acts of government, internet outages, or other “force majeure” events.

11. Amendments

We may update these Terms & Conditions from time to time. We will notify you of any material changes before they take effect. Your continued participation constitutes acceptance of the updated terms.

12. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of laws rules. Any dispute arising under or in connection with this Agreement shall be subject to the non‑exclusive jurisdiction of the courts of Malaysia.

13. Entire Agreement

These Terms & Conditions (together with any enrolment form, payment schedule, and any additional supplementary terms) constitute the entire agreement between you and the Coach regarding the Coaching Programme and supersede all prior and contemporaneous communications, representations or agreements (oral or written).

Acknowledgement

By enrolling in the Coaching Programme with The Precise Move, you confirm that you have read, understood and agree to abide by these Terms & Conditions.

Terms & Conditions for Website Use

These terms and conditions outline the rules and regulations for the use of The Precise Move's Website, located at https://theprecisemove.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use The Precise Move if you do not agree to take all of the terms and conditions stated on this page.

Cookies

The website uses cookies to help personalize your online experience. By accessing The Precise Move, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License

Unless otherwise stated, The Precise Move and/or its licensors own the intellectual property rights for all material on The Precise Move. All intellectual property rights are reserved. You may access this from The Precise Move for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from The Precise Move

• Sell, rent, or sub-license material from The Precise Move

• Reproduce, duplicate or copy material from The Precise Move

• Redistribute content from The Precise Move

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The Precise Move; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to The Precise Move. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of The Precise Move's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.