Privacy Policy

Introduction

This Privacy Policy describes how The Precise Move (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website (https://theprecisemove.com), enrol in our coaching plans, or interact with our services (collectively, “Services”).

By using our website or engaging our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information directly from you and automatically through your use of our website and coaching services. The types of information we may collect include:

1.1 Personal Information

- Full name

- Email address

- Phone number

- Billing address and payment information

- Demographic data (if voluntarily provided)

- Information shared during coaching sessions or assessments

1.2 Automatically Collected Data

- IP address and approximate location

- Browser type, device information, and operating system

- Pages visited, time spent, and referring website

- Cookies and analytics data (via tools like Google Analytics or Facebook Pixel)

1.3 Sensitive or Confidential Information

We do not intentionally collect sensitive data (e.g., medical data, political or religious beliefs) unless you voluntarily provide it for coaching purposes.

2. How We Use Your Information

We use your information to:

- Deliver and personalise coaching sessions and related materials

- Process payments and manage enrolments

- Communicate updates, reminders, or administrative notices

- Improve our website, offerings, and customer experience

- Send educational content, newsletters, or promotional offers (with your consent)

- Comply with legal obligations and regulatory requirements

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

- Your consent (e.g., for marketing communication)

- Contractual necessity (e.g., to deliver your coaching plan)

- Legitimate interest (e.g., improving our services or preventing fraud)

- Legal obligation (e.g., record-keeping or taxation requirements)

4. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. L9+

Examples include:

- Secure, password-protected systems for storing client records

- Encrypted payment processing through trusted providers

- Restricted access to personal data on a “need-to-know” basis

While we take every reasonable step to protect your data, no online transmission or storage method can be guaranteed 100% secure.

5. Sharing and Disclosure

We do not sell or rent your personal data. We may share your data only in the following limited circumstances:

- Service Providers: Trusted third-party partners who help us operate our business (e.g., payment processors, cloud storage, scheduling tools).

- Legal Compliance: When required by law, court order, or government request.

- Business Transfers: In case of merger, acquisition, or sale of business assets, where your data may be transferred as part of that transaction (you will be notified).

All third parties are required to handle your information with strict confidentiality and security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. After this period, your data will be securely deleted or anonymised.

7. Your Rights

Depending on your jurisdiction (including PDPA 2010 and, if applicable, GDPR), you may have the right to:

- Access the personal data we hold about you

- Request correction or updating of your information

- Withdraw consent for marketing communications

- Request deletion (“right to be forgotten”)

- Request data portability (copy of your data)

- Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us (see Section 10 below).

8. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience, analyse site traffic, and improve performance. You can modify your browser settings to block or delete cookies, but some features of the site may not function properly without them.

9. Marketing Communications

You may receive occasional updates, newsletters, or offers from us if you’ve opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us by filling in the contact form below via this link: https://theprecisemove.com/contact

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. The “Last Updated” date at the top of this page will indicate the latest revision.

Acknowledgement

By using our website or enrolling in our coaching plans, you confirm that you have read, understood, and agreed to this Privacy Policy.